With the competition to attract online shoppers more intense than ever, merchants have no choice but to offer products at competitive prices to win customer loyalty. This is while the costs to manage and maintain back office operations continue to rise. This leads to much lower profit and underscores the need for merchants to keep operations as nimble as possible.
At the same time, the need to provide exemplary customer service is still paramount. A recent study from Harris Interactive found that 86% of customers will stop doing business with an organization after a single bad experience. This underscores the need for today's online retailers to ensure that the entire shopping experience goes smoothly.
Unfortunately, the reality for many merchants is as follows:
GoECart provides a single reliable system that helps merchants drive both sales and lower operational costs. In short, GoECart dramatically reduces total cost of ownership (TCO) for retail operations. The headaches associated with integrating separate systems are virtually eliminated. Data flows from customer to order to inventory to fulfillment automatically and seamlessly. Shipping and manifesting are also fully integrated. And real time access to the latest customer, order, and shipping information is always at the merchants' fingertips on-demand, enterprise-wide from any internet connected device.
- Erin Fischer, International Inventory Director, BeadForLife
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